Fawry, the main funds and fintech firm in Egypt, has partnered with Infobip, a worldwide cloud communications platform, to allow funds by way of META channels.
This partnership goals to offer Fawry’s clients a seamless fee expertise, whereas additionally enabling Infobip to broaden its attain within the Egyptian market.
“We’re excited to companion with Infobip to allow funds by way of META channels,” stated Heba El Awady, CBO of Fawry. “This partnership will assist us to proceed to ship progressive fee options to our clients, whereas additionally increasing our attain available in the market.”
By this partnership, Fawry will have the ability to leverage Infobip’s omnichannel engagement, contact heart, chatbot and identification options to streamline the fee course of for its clients. Infobip’s platform will allow Fawry to construct connections throughout all phases of the shopper journey, offering a extra environment friendly and efficient fee expertise.
Fawry has been on the forefront of driving digital transformation in Egypt’s funds panorama, providing a spread of progressive fee options to fulfill the evolving wants of its clients. This partnership with Infobip will allow Fawry to additional improve its capabilities and supply a extra complete fee expertise to its clients.
“We’re thrilled to companion with Fawry to allow funds by way of our totally different communication channels,” stated Amsal Kapetenovic, Gross sales Director of Infobip Center East and Africa. “This partnership is a testomony to our dedication to offering progressive options that assist companies and companions overcome the complexity of buyer communications to develop enterprise and enhance loyalty.”